Three ways technology leaders grow their business with the Workday platform. Read eBook
IDC infobrief: Uncover technology challenges and priorities in tech, and media and entertainment. View Infobrief
TECHNOLOGY
Innovate at the speed of change
Stay at the forefront of innovation and scale for growth. Workday delivers a flexible system that evolves with your needs. So you can focus on what you do best: pioneering the next big thing.
Speeds up financial close and automates complex calculations using accounting centre.
Decreases the costs of maintaining multiple point solutions and gains operational efficiencies with scalable finance.
Automates revenue recognition using a customer-centric quote-to-cash process.
SOLUTION USE CASES
A use for all aspects of your organisation.
With the Industry Accelerator for Technology, you benefit from a global ecosystem of partners to help you adapt, innovate and scale – all while fast-tracking your digital transformation.
CUSTOMER-CENTRIC QUOTE TO CASH PROCESS
Execute quotes and contracts
Increase accuracy, improve efficiency and gain more visibility into your revenue. With Workday, you can:
Expedite and improve quoting and pricing accuracy
Enable process standardisation with a single source for data
See the full picture of revenue and resource
Learn how to manage disruption with a better quote-to-cash process.
Featured capabilities
Quoting accuracy
Cloud-based system.
Replace spreadsheets and paper documents.
Seamless quoting.
Create a quote in minutes.
Streamlined approvals.
Ensure compliance with key metrics.
Simplified quote-to-cash
Single data source.
Enable standardised processes.
Guided selling rules.
Follow preset rules to build quotes.
Process automation.
Expedite contract and project setup.
Revenue insight
Billing and financial reporting.
Understand your profitability by service, SKU and customer.
Revenue forecasts.
Gain real-time visibility into opportunities.
CUSTOMER-CENTRIC QUOTE TO CASH PROCESS
Revenue management
Recognise revenue with global compliance and gain stronger business controls. With Workday, you can:
Link contracts to revenue
Run billing independently from revenue recognition
Stay compliant with standards
Learn how to manage disruption with a better quote-to-cash process.
Featured capabilities
Revenue transparency
Comprehensive revenue recognition.
Meet complex revenue arrangements.
Rich transactional history.
Empower deeper analysis.
Scenario modelling.
Model revenue recognition for any contract.
Agile cloud
Distinct revenue and billing streams.
Manage relationships and hierarchy.
Independent billing.
Separate billing from revenue for historical analysis.
Unified system.
Eliminate reconciliation between systems.
Audit and compliance
Business process framework.
Securely manage contract lifecycle events.
Amendment controls.
Capture changes at the contract-line level.
Always-on audit.
Automatically document changes and adjustments.
CUSTOMER-CENTRIC QUOTE TO CASH PROCESS
Intelligent cash application and collections
Gain visibility into collections and future cash flows, reduce manual matches and gain greater control over risks. With Workday, you can:
View all your collections status
Reduce bad debt and DSO
Gain visibility into your worst-performing customers
Learn how to manage disruption with a better quote-to-cash process.
Featured capabilities
Intelligent collections
Predictive AR collections.
Effectively manage account receivables.
Rules blending.
Blend rules with ML recommendations for matching efficiencies.
Historical payment insight.
Use past payments to streamline collections.
Unified system
Machine learning.
Automate tasks using rich Workday data.
Complete visibility.
Understand markups, write-offs and billing rules.
Insight and automation
Collections dashboard.
Gain insight into customer collections.
Automated dunning letters and alerts.
Speed up invoice and billing time.
CUSTOMER-CENTRIC QUOTE TO CASH PROCESS
Revenue reporting and forecasting
Accurately report revenue and forecast, act on real-time information and gain deep customer insight. With Workday, you can see things like:
Your revenue for H1
Your deferred revenue for Q3
Which business unit provides the most revenue
Learn how to manage disruption with a better quote-to-cash process.
Featured capabilities
Real-time data
Dashboards.
See your revenue data at a glance.
Reports.
Gain deep business dimensionality.
Deferred revenue visibility.
Create more accurate forecasts.
Greater controls
Configurable rules.
Quickly calculate and assess interest.
Compliance support.
Gain visibility into ASC606/IFRS15 compliance.
Self-service portal.
Drive customer ownership.
Operational excellence with PSA
OPERATIONAL EXCELLENCE WITH PSA
Multidimensional services pricing and quoting
Reduce project start-up times and quote services faster. With Workday, you can:
Effectively quote your service offerings
Improve the approval process for quotes
Eliminate spreadsheets
Want more information? Get in Touch
Featured capabilities
Unified solution
Embedded quoting function.
Seamlessly create quotes.
CRM integration.
Sync opportunities with quotes and projects.
Project launchpad.
Harmonise quoting, resourcing and contracting.
Simplified quoting
Service templates.
Increase quoting efficiency.
SOW automation.
Generate SOWs based on effort drivers and scope.
Quote to deliver.
Build quotes to drive project resourcing and budgeting.
Multidimensional
Robust.
Quote based on timelines, phases, tasks and milestones.
Flexible.
Build quotes based on worker, rate, hours and skills.
Bundling.
Price based on bundled products and services.
OPERATIONAL EXCELLENCE WITH PSA
Intelligent resource management
Sync service delivery work to worker lifecycle processes, automatically recommend projects based on worker skills and improve customer satisfaction. With Workday, you can:
Match the right skills to the right project
Weigh staffing variables in resourcing
Tie project work to career growth
Want more information? Get in Touch
Featured capabilities
Single solution
End-to-end talent management.
Optimise talent processes with delivery feedback.
Streamlined execution.
Simplify service delivery operations.
Integrated planning.
Plan continuously at scale.
Skills insights
Skills curation.
Automatically archive worker skills based on work completed.
Resourcing modelling.
Run what-if scenarios to predict outcomes.
Resource agility
Skills planning.
Understand skills required to support projects.
Weighted resourcing.
Resource based on staffing variables and more.
OPERATIONAL EXCELLENCE WITH PSA
Informed capacity and demand management
Staff and ramp up resources for client delivery faster, maximise profit margins and meet client and market demands. With Workday, you can:
Model resourcing scenarios for incoming work
Know when to open a requisition and when to hire contract labour
Manage your people along with project pipeline
Want more information? Get in Touch
Featured capabilities
Complete system
Holistic view.
See current, backlog and incoming projects.
Comprehensive forecasting.
Forecast resourcing across your enterprise.
Worker insight.
Understand work performed at the individual level.
Resource management
Centralised and decentralised management.
Meet service-line needs.
Hard and soft booking.
Resource opportunity projects in advance.
Resourcing alerts.
Trigger hiring or contracting to meet demand.
Deep insights
Financial analytics.
Assess project financial health.
Productivity monitoring.
Track worker utilisation to reduce burnout.
Workforce planning.
Match hiring with business growth targets.
OPERATIONAL EXCELLENCE WITH PSA
Real-time project financial performance
Engage stakeholders to take action based on insights, keep service-line leaders informed and adjust project outcomes. With Workday, you can:
See which projects are on track
Increase margins at the project level
Forecast financial success for projects
Want more information? Get in Touch
Featured capabilities
Project financial reporting
Persona-driven dashboards.
Gain insight into profitability.
Single source data.
Make real-time updates.
Project Planning
Revenue forecasting.
Compare budgets to actuals to forecast accurately.
Modelling.
Model performance based on historical data.
Management and KPI reporting
Profitability insight.
See profitability across the entire project portfolio.
Performance tracking.
Monitor performance against business targets.
OPERATIONAL EXCELLENCE WITH PSA
Optimised utilisation
Reduce bench time for resources, incentivise your workforce and measure company performance based on utilisation. With Workday, you can:
Know how many people you have on the bench
Maximise productivity for client work
Time resources with new projects
Want more information? Get in Touch
Featured capabilities
Project delivery
Resource tracking.
Ensure work completes within budgets and timelines.
Opportunity insights.
See where to allocate resources across your project portfolio.
Historical project data.
Understand effort required using data from past projects.
Colleague capacity management
Workforce data.
See workforce availability and forecasts.
Utilisation metrics.
Ensure targets are met at the individual worker level.
Company performance
Service-line insight.
Measure service-line utilisation against revenue targets.
Flexible plans.
Adjust hiring and contracting plans based on utilisation.
OPERATIONAL EXCELLENCE WITH PSA
Automated budgeting and forecasting
Improve billing accuracy, effectively manage costs and see real-time project data. With Workday, you can:
Measure budgets versus actuals
Model budget scenarios for project changes
Manage projects at the portfolio level
Want more information? Get in Touch
Featured capabilities
Optimal planning
Unified system.
Use project data from PSA to model revenue scenarios.
Roll-up reporting.
View portfolio-level forecasts.
Streamlined processes.
Focus more on delivery excellence.
Predictable profitability
Portfolio health insight.
Find opportunities to improve outcomes.
Real-time variance reports.
Increase service delivery accountability.
Project management controls
Revenue insight.
Give project managers insight into spend and revenue.
Quality assurance.
Track project events that drive performance obligations.
Automated and scalable finance
AUTOMATED AND SCALABLE FINANCE
Accounting process automation
Close faster, improve finance efficiency and spend more time on analysis. With Workday, you can:
Automate accounting
Ensure accurate financials
Reduce manual tasks and data migration
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
United data
High-volume data ingestion.
Bring in ad placements, stock-based compensation, M&A data and more.
Accounting transformation.
Transform business-events data into accounting.
Automated close
Real-time accounting.
Automate currency translations, earnings calculations and intercompany eliminations.
Real-time consolidation.
See live consolidated results.
Automated processes.
Automatically complete tasks, route approvals and distribute reports.
Deeper insights
Rich dimensionality.
Spend more time on analysis.
Drill back to transaction details.
See the complete data history.
AUTOMATED AND SCALABLE FINANCE
Liquidity management and analysis.
Reduce auditing time, strengthen fraud controls and better manage your treasury. With Workday, you can:
Gain insight into cash position and short-term cash
Ensure accurate ledger balances
Ensure employees have bank account signatory access
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
Liquidity management
Comprehensive.
Manage liquidity by financial institution, currency, cash pool and more.
Cash forecasts.
Stay on top of liquidity surplus or shortfall.
Checks and balances
Unified data.
Keep ledger and bank balance in sync.
Reconciliation reporting.
Provide detailed and summary reports to auditors.
Bank fee insight.
Ensure fees are charged based on negotiated rates.
Signatory controls
Change monitoring.
Track changes in bank account signatories and sync with HCM.
AUTOMATED AND SCALABLE FINANCE
Source and spend controls
Enhance the supplier experience, improve negotiations with suppliers and gain greater spend oversight. With Workday, you can:
Simplify interactions for suppliers
Quickly onboard new suppliers
Spend more time on building supplier relationships
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
Supplier Interface
Supplier portal.
Empower suppliers to self-serve.
Simplified RFx.
Speed up the RFx process.
Reverse auctions.
Save time and money on bids.
Automated efficiency
Electronic ordering.
Save time on purchasing.
Fast AP cycles.
Quickly pay suppliers and keep them happy.
Buyer workflows.
Streamline the buying process.
Increased visibility
Shared data.
Securely access order and inventory data.
Demand planning reports.
Gain insight into current and future demand.
AUTOMATED AND SCALABLE FINANCE
SEC and ESG reporting
Reduce external audit fees, improve controls and increase internal audit efficiencies. With Workday, you can:
Prepare for new disclosure requirements
See which suppliers are helping your sustainability goals
Identify the largest sources of scope 3 emissions
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
Social reporting for ESG
Progress tracking.
Measure progress and identify areas for improvement.
Consolidated information.
Understand workforce composition, diversity and more.
Syncs with other features.
Use with analytics, VIBE Index™ and learning.
Supplier risk and sustainability
Supplier ESG data collection.
See supplier risk and uncover ways to improve.
Scope 3 emissions reporting.
Report on emissions from supplier spend.
Emissions modelling and planning
Impact modelling.
See the impact of your reduction efforts.
Emissions data.
Understand where your material emissions come from.
AUTOMATED AND SCALABLE FINANCE
Multinational support
Adjust accounting processes to meet changing international standards, maintain internal controls and gain insight. With Workday, you can:
Comply with local laws and regulations
Automate multicurrency adjustments
Minimise finance costs while growing
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
Global solutions
Predefined country accelerators.
Quickly enter new markets.
Configurable.
Adapt the system to meet your unique needs.
Regional reports.
Tailor standardised global reports to your region.
Control and agility
Global frameworks.
Deploy in new countries with delivered regional data.
Always-on audit.
Get full audit trails everywhere you operate.
Statutory report.
Meet global compliance standards.
Global finance
Real-time consolidation.
View consolidated results anytime.
Flexible processes.
Quickly change how you operate.
Streamlined workflows.
Remove manual intervention and reconciliation.
AUTOMATED AND SCALABLE FINANCE
Financial and management reporting and analysis
Improve finance efficiency, close and report faster, and deliver deeper insights to managers. With Workday, you can:
Ensure accurate reports
Tailor reporting to individual roles
Include operational details as needed
Discover the key challenges that procurement and sourcing leaders are facing today.
Featured capabilities
Robust reporting
Object data model.
Build reports with unlimited dimensionality.
Unified data.
Bring financial, workforce and operational data together.
Secure distribution.
Send out reports based on security permissions.
Deeper insights
KPI scorecards.
Track business performance.
Dimensional analysis.
View your business across any dimension.
Integrated
Data hub synchronisation.
Blend external data for reporting.
Continuous and company-wide planning
CONTINUOUS AND COMPANY-WIDE PLANNING
Bookings and subscription modelling
Improve accuracy and confidence, streamline board and management reporting, and enhance collaboration between sales and finance. With Workday, you can:
Model your subscription waterfall
See which segments matter most
Triangulate new bookings
Featured capabilities
Robust SaaS Metrics
New and renewal bookings.
Gain insight into revenue.
Gross retention and churn.
Identify opportunities for improvement.
Productivity and quotas.
See how sales reps are performing.
Scalable
Integrated with GL.
Bring in data from multiple general ledgers.
Syncs with CRM.
Bring in data from your CRM for a complete view.
What-If-Scenarios
Unlimited modelling.
Assess financial impact based on your top line.
CONTINUOUS AND COMPANY-WIDE PLANNING
Cohort modelling and revenue forecasting
Increase sales effectiveness and create more granular forecasts. With Workday, you can:
Plan multiple revenue streams
Model time-based cohorts
Manage ASC 605/606
Featured capabilities
Flexible revenue models
Multidimensional.
Model subscription, amortisation, services and more.
ASC 605/606.
See what’s changed and how to adapt.
Bookings and billings.
Accurately forecast revenue.
Configurable templates
Retention and attrition.
Support B2B and B2C subscriber models.
Consumption.
Understand platform usage, in-game purchases and orders.
Contract escalation.
Quickly escalate issues.
Behaviour cohorts
Forecasts.
Predict user behaviour based on weekly, monthly or yearly cohorts.
Multidimensional view.
See behaviour curves over time.
CONTINUOUS AND COMPANY-WIDE PLANNING
Quota and territory planning
Meet your quotas, improve sales forecasting and increase sales operational efficiency. With Workday, you can:
Ensure equitable and achievable quotas
Empower sales to meet revenue goals
Match sales talent to the right territory
Featured capabilities
Capacity and headcount planning
Staffing plans.
Place the right reps in the right territories.
Coverage analysis.
Close coverage gaps.
Capacity plans.
Fine-tune sales capacity.
Quota and territory planning
Top-down sales targets.
Speed up the sales cycle.
Bottom-up quota planning.
Set quota by role, segments and more.
Territory optimisation.
Ensure balanced and equitable territories.
Analytics and Forecasting
Ramp analysis.
Keep reps on track.
Productivity insight.
Understand who’s making quota and why.
Attrition metrics.
Ensure every rep has a chance to succeed.
CONTINUOUS AND COMPANY-WIDE PLANNING
Departmental expense budgeting.
Increase visibility, strengthen governance and save time and money. With Workday, you can:
Engage stakeholders in the budgeting process
Collaborate on budgets across the organisation
Reduce your budget cycle time
Featured capabilities
Streamlined processes
Budget creation.
Make budgeting easy for everyone.
Financial and management reporting.
Keep stakeholders informed.
Driver-based modelling.
Analyse what-ifs to build the best budget.
Seamless execution
Integrated.
Sync with planning, analytics and reporting.
Real-time head count drivers.
Act on what you see.
Easy to use
Collaboration tools.
Build budgets as a team.
CONTINUOUS AND COMPANY-WIDE PLANNING
Workforce planning.
Boost retention, increase project profitability and meet more quotas. With Workday, you can:
Plan at the position level
Compare actual hiring versus plan
Featured capabilities
Workforce modelling
Driver-based assumptions.
Model hiring, transfers and retention plans.
Cost-impact modelling.
See workforce costs right away.
Global drivers.
See how global attributes impact plans.
Aligned plans
Strategic planning.
Identify how to attract top talent.
Skills modelling.
Close the skills gap across functions.
Seamless execution.
Turn plans into action.
Staffing insights
Intuitive dashboards.
Monitor costs and open positions.
Workforce analytics.
See what’s working and pivot as needed.
CONTINUOUS AND COMPANY-WIDE PLANNING
Profitability, LRP and M&A analysis.
Align budgets with goals and understand how capital is allocated across initiatives. With Workday, you can:
Understand profitability by product, market and channel
Plan for the long-term
Empower acquired companies to plan in the same system
Featured capabilities
Strategic modelling
What-if scenarios.
See how prioritisation, inclusion and exclusions affect your business.
Segmentation.
Allocate personnel and expenses by product, channel and market.
Long-range planning
Annual and quarterly plans.
Build top-down and driver-based plans for the future.
TAM analyses.
Uncover market opportunity.
Acquisition planning
M&A modelling.
Model reorgs and mergers.
Unified charts of accounts.
Roll up multiple general ledgers into one.
Workforce for the future of technology
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Modernised HR service delivery.
Achieve greater self-sufficiency, improve engagement and free up time to focus on your mission. With Workday, you can:
Quickly roll out HR programmes to a distributed workforce
Offer employees self-service
Better engage with employees
Want more information? Get in Touch
Featured capabilities
Digital self-service
Data integrity and synchronisation.
Offer up-to-date information.
Faster search results.
Provide help at the moment of need.
Personalised content.
Meet people where they are.
People-centred design
Survey and feedback loop.
Keep communication open.
Tailored experiences.
Be there for moments that matter.
Push notifications.
Keep people connected.
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Recruit and onboard.
Streamline recruitment processes to hire faster and improve engagement. With Workday, you can:
Attract the right workers for every job
Better plan for attrition
Assess retention risk
Want more information? Get in Touch
Featured capabilities
Built-in automation
Dynamic candidate workflow.
Speed up the recruiting process.
Contract builder.
Send offers faster.
Automated onboarding.
Provide a seamless experience.
End-to-end talent acquisition
Internal and external sourcing.
Widen your talent pool.
Interview and candidate management.
Hire as a team.
Connection to compensation.
Send competitive offers.
Consumer-grade experience
Mobile-driven.
Allow candidates to search and apply for jobs from anywhere.
Configurable job applications.
Tailor the application to your needs.
Social media connectors.
Reach everyone’s network.
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Extended workforce management.
Quickly augment project teams and improve efficiency. With Workday, you can:
Gain a full view of your bench
Determine when to staff an FTE versus a contractor
Easily manage the client-contractor relationship
Want more information? Get in Touch
Featured capabilities
Holistic workforce management
Workforce visibility.
See FTE and contingent worker availability.
Labour cost insight.
Understand cost versus profit.
Project staffing.
Align workforce capacity with demand.
Efficient staffing
Client onboarding.
Build happy relationships right away.
Multiple staffing models.
Staff projects based on client needs.
Client oversight.
Empower clients to take charge of work.
Contingent worker lifecycle
Complete worker management.
Support workers from contract to retire.
Accurate invoicing.
Pay your workers on time.
Flexible contracting models.
Meet unique workforce needs.
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Enhanced employee experience.
Save time on administrative tasks, increase user adoption and deliver an engaging experience. With Workday, you can:
Make the best use of your workers’ time
Provide self-service for everyday HR tasks
Offer help at the moment of need
Want more information? Get in Touch
Featured capabilities
Administrative support
Simplified processes.
Make time entry, expenses, benefits and more simpler.
Enhanced visibility.
Deliver increased insight into work and forecasts.
People-centred design
Tailored reports.
Customise reports based on individual roles.
Personalised notifications.
Prompt action for day-to-day tasks.
Chatbot and search.
Provide help at the moment of need.
Consumer-grade experience
Native mobile.
Take care of business from anywhere.
Personalised dashboards.
Gain insights to take the right action.
Intuitive UI.
Take the friction out of tasks.
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Belonging and diversity
Build a more diverse workforce and nurture a culture of inclusion and belonging. With Workday, you can:
Understand the makeup of your workforce
Bring in and retain diverse talent
Use data to make an impact
Want more information? Get in Touch
Featured capabilities
Insight to drive change
Holistic workforce data.
Gain real-time insight.
Reporting and analytics.
See outcome-based belonging and diversity metrics.
Strategic action
Progress monitoring.
Track your D&I initiatives.
Skills-based hiring.
Ensure equitable access to opportunity.
VIBE Index™.
Ensure inclusion and equal pay.
Meaningful experiences
Employee sentiment survey.
Measure how your employees feel.
Personalised experiences.
Foster inclusion and belonging.
WORKFORCE FOR THE FUTURE OF TECHNOLOGY
Dynamic skills curation.
Staff based on skills, understand where you need to upskill and automate skills management. With Workday, you can:
Meet client project role requirements
Track skills development within your workforce
Measure skills attained from client work
Want more information? Get in Touch
Featured capabilities
Skills sourcing
Curate skills from various sources.
See skills gained from project feedback.
Skills assessment
Verify worker skills.
Evaluate skills gaps.
Service delivery
Staff based on skills requirement.
Match resumes to client needs.
Technology challenges and priorities in tech & media.
IDC and Workday surveyed 647 global technology, and media and entertainment executives about technology trends shaping the industry. See their responses on topics ranging from cloud services and digital acceleration to AI and machine learning.
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