IDC infobrief: Overcoming retail challenges with intelligent technology. View Infobrief
Retail
Retail solutions that adapt to change.
Shifting consumer demands, evolving workforce expectations and new business models – the retail industry is changing faster than ever. Can your enterprise system help you accelerate fast and keep up? Workday can.
Streamlined hiring process to hire faster.
Reduces expense reimbursement time by 67% by controlling costs and managing margins.
Deployed Workday in seven months to transform HR.
Increases content viewed in Workday Learning by 5x vs. prior LMS by transforming talent management.
Reduces time to prepare account reconciliations by 20% by controlling costs and managing margins.
SOLUTION USE CASES
A use for every aspect of your organisation.
The retail industry moves fast. That’s why Workday provides features and capabilities that help you manage your people, productivity, finances and much more.
Frontline Workforce Retention
MANAGING A FRONTLINE WORKFORCE
Frontline workforce retention.
Reduce turnover, improve employee satisfaction and reduce hiring costs. With Workday, you can:
- Decrease your employee turnover rate
- Compare your compensation plan to competitors
- Gain real-time insights on employee sentiment
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Tailored User Experience
Easy onboarding.
Set new hires up for success.
Personalised career guidance.
Train and upskill workers.
Optimise schedules.
Match availability with business needs.
Employee Engagement
Connected experiences.
Provide a frictionless experience for everyone.
Meaningful interactions.
Foster growth and satisfaction.
Native for mobile.
Stay connected from any device.
Actionable Metrics
Real-time insights.
Track how workers are feeling.
Data-driven decisions.
Address turnover with recommended actions.
Turnover benchmarking.
See how teams are performing.
Labour Optimisation and Productivity
MANAGING A FRONTLINE WORKFORCE
Labour optimisation and productivity.
Streamline workflows, manage overtime and reduce labour costs. With Workday, you can:
- Automate scheduling processes and workflows to reduce friction
- Maintain tight control of labour costs and decrease overtime
- Improve forecasted labour demand and the skills needed to support the business
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Holistic workforce management
Full visibility.
See your mix of FTEs and contingent workers.
Financial analysis.
Know cost and profit down to worker level.
Built-in efficiency.
Align workforce capacity with demand.
Optimised scheduling
Automatic shift assignments.
Define schedules based on worker preferences.
Cost analysis.
Measure productivity and track labour costs.
Automatic compliance.
Stay aligned on changing regulations.
Contingent worker lifecycle
Contingent worker support.
Manage workers at all stages.
Efficient invoicing.
Ensure accuracy and timeliness.
Flexible contracting models.
Meet unique workforce needs.
Employee experience and well-being
MANAGING A FRONTLINE WORKFORCE
Employee experience and well-being.
Improve employee self-service, engagement, connection and case resolution. With Workday, you can:
- Measure employee sentiment
- Increase employee engagement
- Create better experiences for an overstretched workforce
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Self-service functionality
Built-in workflows.
Keep employees focused on high-value work.
On-demand resources.
View time, expenses, benefits and more.
Extensive support.
Provide help wherever people work.
People-centred design
Personalised feedback surveys.
Exceed employee expectations.
Tailored experiences.
Be there for moments that matter.
Push notifications.
Keep employees informed.
Consumer-grade experience
Native for mobile.
Work from any device.
Chatbot and search.
Help people get the right answers.
Natural workspaces.
Integrate with Slack and Microsoft Teams.
Active Employee Engagement
MANAGING A FRONTLINE WORKFORCE
Active employee engagement.
Build a diverse workforce, improve engagement and productivity, and increase employee self-service. With Workday, you can:
- Measure employee sentiment
- See the impact of employee sentiment on revenue and customer satisfaction
- Cultivate a sense of belonging
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Active listening technology
Personalised surveys.
Identify opportunities to take action.
Intelligent question targeting.
Ask the right questions.
Survey automation.
Ensure consistent feedback.
Employee sentiment
Real-time insights.
Know how workers are feeling.
Intelligent learning recommendations.
Empower workers to build new skills.
Benchmarking analysis.
Measure progress to targets over time.
Total employee activation
Contextual recommendations.
Serve up the right learning and actions.
Dashboards for everyone.
Enable two-way collaboration.
Real-time conversations.
Engage employees in the moment.
Compliance and Accountability
MANAGING A FRONTLINE WORKFORCE
Compliance and accountability.
Improve regulatory compliance, increase accuracy and meet EEO data collection obligations. With Workday, you can:
- Safely and quickly provide data access for new hires
- Keep up with organisational changes while ensuring compliance
- Mitigate reporting errors
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Business Process Framework
Secure documents.
Control access to information.
Custom dimensions.
Build multi-dimensional reports.
Automated HR.
Streamline time tracking and payroll.
Continuous Compliance
Always-on audit.
Track every change automatically.
Regulatory compliance
Stay on top of change.
Unified system for auditors.
Ensure security and integrity of data.
Automated Controls
Security on and offsite.
Stay secure anywhere.
Rules and routing.
Keep policies updated and current.
Increased accuracy.
Have confidence in completeness for compliance.
Store Manager Productivity
MANAGING A FRONTLINE WORKFORCE
Store manager productivity.
Improve data visibility and grow revenue. With Workday, you can:
- Reduce time spent on administrative tasks
- Help managers improve efficiency and manage by exception
- Provide managers with access to relevant data and reports
Watch the quick demo to learn how to manage your frontline workforce with ease.
Featured capabilities.
Robust reporting
Object data model.
Build reports with unlimited dimensionality.
Unified data.
Bring internal and external data together.
Security permissions.
Securely distribute reports based on roles.
Business insights
Reporting alerts.
Prompt leaders to take action.
Metrics and scorecards.
Track business performance.
Dimensional analysis.
Analyse by location, cost centre, product and more.
Analytics and dashboards
Powerful analytics
Blend internal and external data.
Persona-driven dashboards.
Gain insight into day-to-day operations.
Transforming Talent Management
Retail Talent and Performance Management
TRANSFORMING TALENT MANAGEMENT
Retail talent and performance management.
Enhance employee development and improve agility. With Workday, you can:
- Develop a successful talent retention strategy
- Empower frontline workers
- Identify future skills for employees
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Identify and Nurture Top Talent
Skills and retention.
Assess worker potential and risks.
Talent gaps.
Monitor and analyse talent pipeline.
Performance review templates.
Streamline talent management.
Engage Frontline Workers
Job recommendations.
Suggest roles based on skills and interests.
Employee development.
Give everyone the chance to grow.
Engagement surveys.
Gain insight into employee sentiment.
Data-Driven Talent Decisions
Skills insights.
Understand the skills of your workforce.
Reports and dashboards.
Analyse the skills you have and the skills you need.
Skills tracking.
Measure skills against business needs.
Belonging and Diversity
TRANSFORMING TALENT MANAGEMENT
Belonging and diversity.
Improve visibility into hiring practices, hire a diverse workforce and establish a culture of inclusion and belonging. With Workday, you can:
- Better understand the demographics of your workforce
- Attract and retain diverse talent
- Make your workforce more reflective of the populations you serve
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Critical insights
Holistic workforce data.
Gain real-time insight to drive systemic change.
Reporting and analytics.
See outcome-based belonging and diversity metrics.
Strategic action
Progress monitoring.
Track your DEI initiatives.
Skills-based hiring.
Provide equitable access to opportunity.
Equitable practices.
Ensure inclusion and equal pay.
Meaningful experiences
Employee sentiment surveys.
Measure how your employees feel.
Personalised experiences.
Foster inclusion and belonging.
High-Volume Recruiting
TRANSFORMING TALENT MANAGEMENT
High-volume recruiting.
Fill open positions faster, streamline the recruiting process and build a pipeline of qualified candidates. With Workday, you can:
- Reduce the time to fill open positions
- Automate manual corporate and field recruiting processes
- Scale up hiring to meet the demands of your business
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Scalable Operations
Automated tasks.
Streamline administrative work.
Unified data.
Simplify workflows with seamless data flows.
Real-time dashboards.
Monitor and improve recruiting performance.
Hiring Team Collaboration
Native for mobile.
Recruit and hire from any device.
Natural workspaces
Integrate with Slack and Microsoft Teams.
Collaborative notes.
Improve hiring team decision-making.
Candidate Experience
Campaigns and landing pages.
Build healthy talent pools.
Mobile-driven.
Allow candidates to apply for jobs anywhere.
Talent marketplace.
Access internal and external talent.
Mass Onboarding
TRANSFORMING TALENT MANAGEMENT
Mass onboarding.
Hire faster and increase onboarding efficiency. With Workday, you can:
- Reduce time spent onboarding new hires
- Improve time to productivity for employees
- Effectively handle the volume of new employees and seasonal peaks
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Seamless Experience
Scaled onboarding.
Meet candidate and organisational needs.
Tailored user experiences.
Provide a positive onboarding process.
Increased Efficiency
Automated processes.
Eliminate paper-based onboarding.
Faster time to hire.
Increase hiring speed during peak seasons.
High-Volume Operations
Volume and velocity.
Bring on high levels of staff in a short time frame.
Streamlined onboarding.
Manage onboarding in one system of record.
Skills for the Future of Retail
TRANSFORMING TALENT MANAGEMENT
Skills for the future of retail.
Increase agility, address skills shortages and support new operating models. With Workday, you can:
- Quickly respond to change
- Ensure you have the right people in the right roles
- Effectively address skills shortages
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Agile Talent Strategies
Workforce skill insights.
Identify the people best suited for the work.
Talent objectives.
Align employee skills to organisational goals.
Skills data.
Make strategic reskilling decisions.
Skills Foundation
Powerful analytics.
Find skills gaps across the organisation.
Skill match analysis.
Identify top candidates quickly.
Reskilling programmes.
Deliver programmes to close talent gaps.
Employee Engagement
Personalised career guidance.
Use machine learning to recommend jobs.
Personalised Journeys
TRANSFORMING TALENT MANAGEMENT
Personalised journeys.
Increase user experience and support career advancement. With Workday, you can:
- Personalise each career journey to every individual employee
- Use technology to create more engaging and personalised employee experiences
- Decrease HR requests through improved employee communication
Watch a demo to learn how to engage employees and get a full picture of your workforce.
Featured capabilities.
Strategic Support
Tailored user journeys.
Guide employees through moments that matter.
Modern experiences.
Provide user-friendly technology.
Personalised Insights
Precise personalisation.
Create data-driven employee experiences.
Relevant insights.
Deliver targeted journeys to each employee.
No-Code Tools
Journey builder.
Use the drag-and-drop tool to build journeys fast.
All-in-one journeys.
Bring insights and learning together.
Concierge-style journeys.
Make personalised recommendations.
Controlling Costs and Managing Margins
M&A and Growth Initiatives
CONTROLLING COSTS AND MANAGING MARGINS
M&A and growth initiatives.
Reduce acquisition time, expand to new markets and minimise business disruptions. With Workday, you can:
- Integrate new acquisitions into your organisation faster
- Model future-state workforce needs
- Retain employees with critical skills and institutional knowledge
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Unified Operations
Agile planning.
Plan for the future state of your workforce.
Unified account charts.
Roll up multiple general ledgers into one.
Fully integrated.
Planning, finance and HR in one system.
Continuous Operations
Flexible business processes.
Make real-time changes quickly.
Simplified framework.
Reduce acquisition integrations.
Talent Retention
Unified data model.
Gain insights into financial and human capital health.
Attrition analysis.
Form strategies for retaining key staff.
Automated and Scalable Financial Operations
CONTROLLING COSTS AND MANAGING MARGINS
Automated and scalable financial operations.
Close periods faster, improve finance efficiency and increase time for analysis. With Workday, you can:
- Automate accounting from disparate data sources
- Ensure the accuracy of financial records
- Grow efficiency while delivering deeper insights
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Unified data
Automated accounting.
Integrate third-party data into accounting.
Faster close
Real-time accounting.
Transact and post accounting in real time.
Automated processes
Automate tasks, route approvals and distribute reports.
Real-time results.
Reimagine reconciliation and consolidation.
Deeper insights
Rich transaction dimensionality.
Drill into details for better analysis.
Flexible Global Financial Framework
CONTROLLING COSTS AND MANAGING MARGINS
Flexible global financial framework.
Adjust to changing standards, set and maintain internal controls and gain insights across your entire business. With Workday, you can:
- Quickly adjust to changing international accounting standards
- Automate multi-currency adjustments
- Gain insights into all of your business
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Global solution
Country accelerators.
Enter new markets, worldwide.
Configuration not localisation.
Control translation, currency and local settings.
Tailored reports.
Apply regional configurations to global reports.
Control and agility
Regional compliance.
Meet new legislation without requiring IT.
Global frameworks.
Streamline and automate processes for multiple locations.
Always-on audit
Track every change automatically.
Seamless operations
Real-time consolidations.
View currency translations, earnings and more at any time.
Flexible business processes.
Reflect changes instantly across the organisation.
Finance automation.
Remove manual intervention and reconciliations.
Project and Expense Management
CONTROLLING COSTS AND MANAGING MARGINS
Project and expense management.
Experience better spend control and make timely decisions. With Workday, you can:
- Control overall expenses better
- Ensure your projects stay on budget
- Streamline the expense approval process
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Validations and Controls
Full visibility.
See all out-of-policy spend.
Always-on audit.
Track every change automatically.
Alerts and notifications.
Know when a report needs your attention.
Comprehensive Automation
Custom validations.
Check accuracy of expenses.
Automated processes.
Automate tasks, approval routing and report transmission.
Action from Anywhere
Mobile capabilities.
Submit and approve from anywhere.
Delegation.
Assign an approver in your absence.
Compliance, Controls and Audit Support
CONTROLLING COSTS AND MANAGING MARGINS
Compliance, controls and audit support.
Increase internal controls, mitigate risk and access detailed reporting and alerts. With Workday, you can:
- Reduce time spent on internal and external audit testing
- Eliminate manual and labour-intensive processes
- Reduce audit costs
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Risk management
Always-on auditing.
Track every change automatically.
Configurable security.
Set permissions based on your policies.
System alerts.
Get notifications of policy conflicts.
Auditor Visibility
Auditor dashboard.
Provide auditors with the information they need.
Materiality highlights.
Show auditors what areas to focus on.
Secure permissions.
Give authorised teams secure access.
Data Integrity
Transaction proof.
Confirm the integrity of financial events.
Unified data.
Provide a unified source for audit sampling.
Budgeting and Sales Forecasting
CONTROLLING COSTS AND MANAGING MARGINS
Budgeting and sales forecasting.
Accelerate planning cycles, reduce budgeting times, and enhance budget and cash-forecasting accuracy. With Workday, you can:
- Align plans across business units
- Evaluate the impact and performance of new business models
- Quickly model “what if” scenarios to adapt to changing business drivers
Watch a demo to see how a smarter system helps you stay ahead.
Featured capabilities.
Company-wide planning
Scenario modelling.
Compare “what if” scenarios and their impacts.
Driver-based planning.
Create top-down and bottom-up plans.
Predictable profitability
Optimised planning.
Plan across channels, employee types and more.
Seamless execution.
Implement plans and adapt to change.
Stronger collaboration
Shared tools.
Empower everyone to collaborate on plans.
Embedded analytics.
Visualise insights throughout planning.
Workforce, Financial Planning and Analytics
Revenue and Profitability Mix
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
Revenue and profitability mix.
Improve on-demand reporting and increase data transparency and visibility. With Workday, you can:
- Understand your revenue mix by channel
- Gain visibility into how shifting deliverability models impact profit margins
- Measure your most profitable categories by region/location
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Operational Insights
Unified data.
Bring in data such as foot traffic, POS data and more.
Quick data entry.
Remove time-consuming processes and reduce errors.
Secure data access.
Safely boost operational visibility.
Comprehensive Reporting
Multi-dimensional data views.
View revenue by store, sales channel and more.
Cost analysis.
See costs in business process, labour and more.
Customer satisfaction index.
Understand how happy your customers are.
Scenario and Driver-Based Planning
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
Scenario and driver-based planning.
Increase visibility, reduce administrative tasks and enable company-wide planning. With Workday, you can:
- Gain agility in your scenario analysis
- Shift from static to continuous planning
- Reduce manual efforts
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Unlimited Modelling
Driver-based assumptions.
Model hiring, transfers and retention plans.
Planned purchases.
Make plans ahead of demand.
Smart predictions.
Predict delays and impact of supply shortages.
Reforecasting and Remodelling
Automatic importing.
Understand plan versus actuals.
Faster forecasts.
Speed up the forecasting cycle.
Unified source of truth.
Inform stakeholders at all levels.
Collaborative Planning
Centralised data source.
Aggregate data in one place accessible to everyone.
Aligned decision-making.
Unite the organisation around strategic decisions.
Smooth processes.
Move from plan to execution easily.
Frontline Workforce Planning
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
Frontline workforce planning.
Benefit from a unified source of truth, increase visibility across goals and reduce costs of data collection. With Workday, you can:
- Effectively plan for your workforce needs
- Identify the best candidates for roles
- Gain improved visibility into staffing needs
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Workforce modelling
Driver-based assumptions.
Model hiring, transfers and retention plans.
Cost-impact modelling.
See workforce costs instantly.
Global drivers.
See how global attributes impact plans.
Aligned plans
Talent planning.
Identify how to attract and retain top talent.
Skills modelling.
Close skills gaps across functions.
Seamless execution.
Turn plans into action.
Staffing insights
Built-in agility.
See what’s working and pivot as needed.
Intuitive dashboards.
Monitor costs, open positions and more.
ESG Insights and Reporting
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
ESG insights and reporting.
Centralise data for new disclosure requirements, commit to science-based targets and reach net-zero emissions faster. With Workday, you can:
- Prepare and plan for new disclosure requirements
- See if suppliers are helping or hurting sustainability goals
- Implement initiatives that quickly impact your net-zero goals
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Social reporting for ESG
Progress monitoring.
Measure progress and identify areas for improvement.
Easy integrations.
Use seamlessly with other Workday products.
Supplier risk and sustainability
Risk data collection.
Collect and analyse ESG risk data from suppliers.
Scope 3 emissions reporting.
Report on emissions from supplier spend.
Emissions modelling and planning
Impact modelling.
See emissions sources and the impact of reductions.
Operational and P/L Reporting
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
Operational and P/L reporting.
Establish a trusted source of truth, gain deep financial insights and ensure easy access to organisational insights. With Workday, you can:
- Determine which sources of revenue are driving profitability
- Find opportunities to contain costs
- Automate reporting and eliminate ad hoc reporting requests
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Dimensional Reporting
Robust analytics.
Analyse results by company, cost centre and more.
Detailed reporting.
Drill into store and operational details tied to results.
Real-time results.
View consolidated results at any time.
Data-Driven Insights
Self-service dashboards.
Provide reports with role-based context.
Drag-and-drop tools.
Explore financial, worker and operational data.
Data Integrity
Role-based security.
Secure financial, worker and operational data.
Controls and approvals.
Reduce the risk of errors.
Unified data.
Plan and analyse based on real-time actuals.
App Extensions
WORKFORCE, FINANCIAL PLANNING AND ANALYTICS
App extensions.
Expand business capabilities, experience faster time to value and reduce complexity. With Workday, you can:
- Make internal processes more efficient
- Unify disparate systems
- Empower your team to meet unique business needs
See how retail companies can use Workday Prism Analytics to improve business.
Featured capabilities.
Adaptable Architecture
Built-in tools.
Author, run and manage your application.
Configurable frameworks.
Create new business objects, processes, reports and more.
Pre-Built Solutions
Accelerated development.
Use pre-built templates and reference apps.
Rapid deployment.
Develop and test apps fast.
Developer community.
Leverage certified partners and customer-built apps.
User-Friendly
Easy-to-use tools.
Streamline development with drag-and-drop functionality.
Consistent UX.
Maintain the same look and feel as Workday.
Data hub synchronisation.
Blend external data for reporting.
Proactive Spend Management
Sourcing Efficiency
PROACTIVE SPEND MANAGEMENT
Sourcing efficiency.
Reduce time spent on audits, time to decision and cost of data collection. With Workday, you can:
- Lower account code differences in your operational systems
- Manage integration points
- Automate reconciliation processes
Featured capabilities.
Simplified RFX
Easier response process.
Set up and publish RFPs, RFIs and RFQs.
Smart bids.
Scale bidding activities with suppliers.
Optimised award scenarios.
Compare bids and take action.
Streamlined Collaboration
Unified system.
Capture stakeholder requests in one place.
Intake request forms.
Capture essential project details.
Paperless processes.
Eliminate emails and spreadsheets.
Source Performance Measurement
Impact assessment.
Prioritise sourcing projects.
Cost savings and avoidance.
Get visibility into savings metrics.
Profitability reporting.
Report on project milestones and goals.
Mitigate Supplier Risk
PROACTIVE SPEND MANAGEMENT
Mitigate supplier risk.
Improve the supplier experience, negotiation and collaboration. With Workday, you can:
- Simplify supplier interactions
- Accelerate onboarding of new suppliers
- Turn suppliers into partners
Featured capabilities.
Supplier Interface
Supplier portal.
Enable self-service.
Message centre.
Start two-way communications.
Reverse auctions.
Save time and money on bids.
Onboarding and Compliance
Forms.
Manage critical data collection.
Built-in compliance.
Keep supplier data updated.
Risk scores.
Assign scores based on attributes.
Performance Management
Feedback and scorecards.
Collaborate with stakeholders.
Goals management.
Manage performance and business satisfaction.
Supplier Contract Management
PROACTIVE SPEND MANAGEMENT
Supplier contract management.
Realise faster, streamlined contract workflows, improve billing accuracy and stakeholder visibility. With Workday, you can:
- Gain a better picture of supplier relationships
- Increase visibility into your contracts
- Manage and monitor contract changes
Featured capabilities.
Renewal Management
Smart routing.
Streamline approvals with rules.
Efficient communication.
Use in-app messaging and notifications.
Invoice automation.
Automate based on billing terms and schedules.
Streamlined Contracting
Contract templates.
Author and edit in the same place.
Microsoft Office 365.
Add on the tools you already use.
Digital signatures.
Integrate DocuSign and Adobe eSign.
Visibility and Transparency
Unified data.
See all contract data in one place.
Contract hierarchy.
Create parent-child relationships for suppliers.
Status updates.
Keep teams on the same page.
Cost containment
PROACTIVE SPEND MANAGEMENT
Cost containment.
Improve support for value analysis, increase procurement efficiency and accuracy, and optimise allocation of supplier spend. With Workday, you can:
- Improve supplier discounts and terms
- Streamline data access to accelerate value analysis
- Increase buyer productivity and reduce errors
Featured capabilities.
Validated Savings
Savings identification.
Avoid unnecessary costs.
Savings mapping.
Attribute savings to specific categories.
Prioritisation.
Rank projects based on goals.
Comprehensive Control
Quick configuration.
Create spend processes without coding.
Efficient communication.
Use alerts, notifications and validations.
Controlled access.
Give access based on roles and permissions.
Actionable Insights
Blended analytics.
Combine operational and financial data.
Multi-dimensional spend view.
View all spending in one place.
Enhanced visibility.
Analyse out-of-pocket spend.
Stakeholder Engagement
PROACTIVE SPEND MANAGEMENT
Stakeholder engagement.
Maximise visibility and minimise risk, streamline the contracting process and increase compliance. With Workday, you can:
- Enable collaboration across functions
- Build trust with your stakeholders
- Streamline business requests from multiple sources
Featured capabilities.
Modern Solution
Simplified platform.
Enable use for all stakeholders.
Automated routing.
Request projects from the right people.
Streamlined sourcing.
Speed up project reviews and approvals.
Integrated Collaboration
Message centre.
Start two-way communications.
Project status.
Get a complete view of all tasks.
Target alignment.
Agree on a single set of company goals.
Unified Data Core
Complete view.
See suppliers, contracts and projects in one place.
Discovery boards.
Analyse spend quickly and easily.
Unified data.
Bring supplier and spend data together.
Indirect Spend Controls
PROACTIVE SPEND MANAGEMENT
Indirect spend controls.
See better spend control, experience faster processing and increase user adoption and satisfaction. With Workday, you can:
- Control spend
- Reduce supplier costs
- Reduce risks tied to manual processing
Featured capabilities.
Modern Buying Experience
Simplified user experience.
Guide users to the right places.
Workday assistant.
Get immediate status updates.
Embedded machine learning.
Enable spend category recommendations.
Touchless Expense Processing
Mobile receipt scanning.
Scan from anywhere.
Audit and fraud protection.
Keep transactions secure with machine learning.
Spend analysis.
Empower teams to negotiate better rates.
Spend Analysis
Blended analytics.
Combine operational and financial data.
Rogue spend.
Uncover unmanaged spend issues.
Managed distribution.
Share spend insights across the business.
How intelligent business systems move retailers forward.
Explore how organizations are transforming their core business systems with AI to accelerate performance and productivity.
See how retail can accelerate finance transformation.
Why retailers choose Workday.
At Workday, we’re invested in our customers’ success. It’s one reason why we lead the industry with a 97 percent customer satisfaction rating. Watch the video to learn more.
CUSTOMER SUCCESS
The world’s leading retail organisations adapt to change with Workday.
See how we put our customers at the centre.