Archived versions of universal contract terms and conditions.
Our archived universal contract terms and conditions can be found on this page. Only the documents referenced in your Order Form or UMSA will apply. Contact legal if you have questions regarding the UMSA contract terms.
Universal Main Subscription Agreement
UMSA for Customers in the United States and Canada
UMSA for Customers in United Kingdom, Ireland, APJ excl Australia
UMSA for Customers in United Kingdom, Ireland, APJ excl Australia v24.3
Production Support and Service Level Availability Policy (SLA)
Customer Experience (CX) Programs, Training, and Related Terms
Professional Services Agreements and Attachments
Technical Services Standards Program Terms
Technical Services Standards SOW Attachment (August 23, 2024 - October 31, 2024) (v 24.8h)
Technical Services Standards SOW Attachment (April 1, 2024 - August 22, 2024) (v 24.4)
See current universal terms and conditions.
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