Challenge.
A recent Gartner® survey found that over the past year, only 33% of candidates considered internal job roles within their organization before looking externally. It’s often easier for employees to find jobs outside their current company due to challenges they face within their organization, including:
- Lack of awareness about new roles and relevant career paths
- Poor internal candidate experience
- Complex and political process for moving to new roles
Employers typically expect managers to guide their employees to new jobs, but this rarely occurs, especially when opportunities are outside the manager’s team.
Solution.
The commercial real estate and investment management company’s recruitment team understood this gap and aimed to democratize awareness of relevant open roles to enhance the employee experience, increase internal hires, and improve retention. The team implemented HiredScore* AI for Talent Mobility with Workday to provide tailored recommendations for newly opened roles to employees who opted in for the service.
Employees received suggested opportunities seamlessly within their day-to-day workflow to keep them informed of relevant growth opportunities. The solution considered employee eligibility and timing, factoring in employees’ experience, interests, company mobility policies, and the requisition stage. This ensured that employees were informed of roles they were highly qualified for and that they were early in the hiring process, supporting a positive candidate experience.
By proactively informing employees of highly relevant job opportunities and providing seamless actionability—such as applying or dismissing recommendations, and updating interests and preferences—this AI-driven solution streamlined the internal mobility process. It transformed how employees discovered and pursued internal opportunities, fostering a culture of growth and development and underscoring the company’s commitment to creating a dynamic and supportive workplace.
*A Workday company