Aisera Inc.
Aisera offers the industry’s first proactive, personalized, and predictive AI service management (AISM) solution that automates 65%–80% of operations and support for IT, HR, Sales, Operations, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions. Aisera’s innovative, unsupervised NLP-based Conversational AI and RPA solutions offer the world’s first scalable, personalized, proactive, and secure AI self-service experience—enabling unprecedented user satisfaction across requests, business processes, tasks, and workflows. Customers achieve dramatic self-service rates of 65%–80% to help reduce support desk costs by 70% or more for tools, licenses, and resources.