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HEALTHCARE
Guide your organisation to better health.
Leverage AI and machine learning (ML) to gain deeper insights, automate tasks, reduce burnout and increase supply chain resilience, so you can focus on quality patient care.
Cuts time to fill positions from 60 days to 30 days to build a workforce for the future of health.
Saves $4.6 million in the first 6 months with a resilient healthcare supply chain.
Saves $650,000 annually by reducing accounting FTEs needed, building financial sustainability of care delivery.
Achieves 751% ROI in two months with insights for a value-based industry.
SOLUTION USE CASES
Accelerate value with solutions made for healthcare.
With the Industry Accelerator for Healthcare, you benefit from a global ecosystem of partners to help you adapt, innovate and scale – all while fast-tracking your digital transformation.
Clinician Engagement and Retention
WORKFORCE FOR THE FUTURE OF HEALTH
Clinician engagement and retention.
Reduce turnover, lower overtime and contract labour spend and improve engagement. With Workday, you can:
- Understand why clinicians leave
- Create competitive compensation plans
- Support nurses and doctors
Want more information? Get in Touch
Featured capabilities
Advanced People Insights
Active listening platform.
Understand employee sentiment.
Turnover benchmarks.
Measure key metrics.
Detailed analytics.
Empower people leaders and HR partners.
Automation for Agility
Streamlined workflows.
Reduce manual interventions.
Flexible business processes.
Quickly launch new programmes.
Simplified admin tasks.
Free up time to focus on quality care.
Consumer-grade experience
Self-service.
Get answers and complete tasks fast.
Personalised journeys.
Guide career paths, training and more.
Native mobile.
Work from any device.
Streamlined Recruiting and Onboarding
WORKFORCE FOR THE FUTURE OF HEALTH
Streamlined recruiting and onboarding.
Hire faster and easily redeploy talent. With Workday, you can:
- Improve the candidate experience
- Quickly onboard staff
- Optimise the talent you have
Want more information? Get in Touch
Featured capabilities
Built-in automation
Dynamic candidate workflow.
Make the application process easy.
Certification and licensure tracking.
Ensure candidates are qualified.
Remote onboarding.
Deliver guided journeys.
End-to-end talent acquisition
Skills matching.
Align skills to business needs.
Internal and external sourcing.
Widen your talent pool.
Masked candidate screening.
Ensure equitable hiring.
Consumer-grade experience
Candidate texting.
Keep candidates informed.
Configurable job applications.
Tailor the applications to your needs.
Social media connectors.
Reach everyone’s network.
Agency and Contract Labour Optimisation
WORKFORCE FOR THE FUTURE OF HEALTH
Agency and contract labour optimisation.
Optimise labour costs, fill vacancies quickly and improve functional efficiency. With Workday, you can:
- Gain visibility into your extended workforce
- Manage the contingent worker lifecycle
- Engage your full-time and contingent workers
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Featured capabilities
Holistic workforce management
Worker insight.
Gain visibility into employees and contingent workers.
Cost analysis.
Understand cost versus productivity.
Workforce communication.
Reach everyone, including extended workers.
Cost-Effective Staffing
Staffing model support.
Support department/cost centre needs.
Automated staffing intelligence.
Determine whether to hire or source contract workers.
Contingent worker lifecycle
Worker management.
Support all stages, from contract to hire.
Flexible contracting models.
Meet unique worker needs.
Accurate invoicing.
Ensure workers are paid on time.
Team Member Experience and Well-Being
WORKFORCE FOR THE FUTURE OF HEALTH
Team member experience and well-being.
Improve employee satisfaction, increase self-service and decrease IT inquiries. With Workday, you can:
- Better engage with employees
- Make HR tasks more convenient
- Respond quickly to staff feedback
Want more information? Get in Touch
Featured capabilities
Self-service
Automated workflows.
Make processes easier.
Time-tracking, expenses, leave and more.
Take care of everyday tasks.
Comprehensive guidance.
Offer support when needed.
Active listening technology
Personalised surveys.
Gain real-time insight into employee sentiment.
ML and semantic search.
Analyse free text responses at scale.
Confidential conversations.
Get honest feedback.
Consumer-grade experience
Native mobile.
Manage time off, benefits and more from anywhere.
Push notifications.
Keep your people informed.
Chatbot and search.
Provide help at the moment of need.
Belonging and Diversity to Drive Health Equity
WORKFORCE FOR THE FUTURE OF HEALTH
Belonging and diversity to drive health equity.
Gain visibility into your diversity and inclusion progress and align your workforce to the communities you serve. With Workday, you can:
- Understand the makeup of your workforce
- Bring in and retain diverse talent
- Track your impact
Want more information? Get in Touch
Featured capabilities
Insight to drive change
Holistic workforce data.
Gain real-time insight.
Reporting and analytics.
See outcome-based belonging and diversity metrics.
Strategic action
Progress monitoring.
Track your D&I initiatives.
Skills-based hiring.
Ensure equitable access to opportunity.
VIBE Index™.
Ensure inclusion and equal pay.
Meaningful experiences
Employee sentiment survey.
Measure how your employees feel.
Personalised experiences.
Foster inclusion and belonging.
Modernised HR service delivery
WORKFORCE FOR THE FUTURE OF HEALTH
Modernised HR service delivery.
Reduce manual, paper-based processes and decrease HR case volumes. With Workday, you can:
- Scale HR services for your growing organisation
- Control administrative costs
- Dedicate more time to strategy and innovation
Want more information? Get in Touch
Featured capabilities
Comprehensive Automation
Unified HR and payroll data.
Get real-time updates and native reporting.
Configurable business processes.
Adapt to meet new needs.
Notifications and announcements.
Keep employees informed.
Digital self-service
Data integrity and synchronisation.
Offer up-to-date information.
Access to benefits, pay, time off and more.
Simplify everyday tasks.
Personalised content.
Deliver the right content at the right time.
Integrated Case Management
Built-in ticketing system.
Save case managers time.
Holistic view.
See all relevant case information at a glance.
Built-in analytics.
Gain better people and process insights.
Resilient Healthcare Supply Chain
Clinically Integrated Supply Chain
RESILIENT HEALTHCARE SUPPLY CHAIN
Clinically integrated supply chain.
Align sourcing to value analysis, purchase items based on demand for care and save on costs. With Workday, you can:
- Reduce supply costs and maintain quality
- Limit item variation for consistent care
- Improve collaboration with clinicians
Featured capabilities
Comprehensive Automation
Strategic sourcing intake.
Simplify request process for physicians.
Bill-only and consignment.
Only purchase items when you need them.
Real-time integration.
Sync with EHR and point-of-use.
Built-In Compliance
Configurable business processes.
Align workflows to spend policy.
Dynamic item data management.
Ensure current item and pricing.
Always-on audit.
Identify risk and stay compliant.
Actionable Insights
Multidimensional view.
Understand spend and supply utilisation.
Drill back to transaction details.
See the why behind the what.
Blended data.
Connect item and cost to encounter and outcome.
Value-Driven Sourcing
RESILIENT HEALTHCARE SUPPLY CHAIN
Value-driven sourcing.
Expand your supplier network, increase RFx capacity and improve the requestor experience. With Workday, you can:
- Prioritise sourcing projects
- Align procurement to a value analysis process
- Simplify supplier participation to spur savings
Featured capabilities
Stakeholder Collaboration
Intuitive experience.
Make sourcing easy for all.
Sourcing project pipeline.
Manage sourcing requests and requirements as a team.
Bidirectional status updates.
Keep everyone on the same page.
Sourcing Automation
Simplified RFx process.
Speed up RFx events.
Reverse auctions.
Encourage more supplier participation.
Supplier bid comparison.
Identify the best value.
Progress to Goals
Fast deployment.
Quickly launch your first event.
Spend analysis.
Map spend and savings to profitability goals.
Overlap highlights.
See your supplier consolidation options.
Supplier- and Supply-Related Risk Management
RESILIENT HEALTHCARE SUPPLY CHAIN
Supplier- and supply-related risk management.
Prevent stockouts, speed up supplier onboarding and improve supplier negotiation. With Workday, you can:
- Secure alternative vendors and equivalent items
- Gain visibility into supplier performance and risk
- Simplify recalls
Featured capabilities
Supplier Interface
Supplier portal.
Empower suppliers to self-serve.
Streamlined onboarding.
Get new suppliers up and running faster.
Simplified RFx process.
Speed up RFx events.
Automated efficiency
Substitute and back-order management.
Always fill requisitions.
Lot and serial number tracking.
Simplify compliance.
Recall management.
Stay on top of recalls.
Increased visibility
Supplier scorecards.
Gain a 360-degree view into supplier performance.
Centralised order and inventory data.
Give everyone secure, shared access to data.
Demand-planning reports.
Understand demand as a team.
Supplier Diversity and Engagement
RESILIENT HEALTHCARE SUPPLY CHAIN
Supplier diversity and engagement.
Enhance the supplier experience, increase supplier diversity and boost supplier collaboration. With Workday, you can:
- Engage local and minority-owned vendors
- Accelerate onboarding of new suppliers
- Invest more time in building supplier relationships
Featured capabilities
Supplier Interface
Supplier profiles.
Understand your suppliers’ key attributes.
Supplier portal.
Empower suppliers to self-serve.
Streamlined onboarding.
Get new suppliers up and running faster.
Automated efficiency
Electronic ordering.
Streamline business transactions with suppliers.
Fast AP cycles.
Quickly pay suppliers and keep them happy.
Automated workflows.
Free up time for collaboration.
Increased visibility
Demographic analysis.
Align suppliers to patient demographics.
Transparent order and inventory data.
Securely share data with your suppliers.
Demand-planning reports.
Partner with suppliers to meet demand.
Proactive Contract Management
RESILIENT HEALTHCARE SUPPLY CHAIN
Proactive contract management.
Streamline the internal contracting process, reduce off-contract spend and increase value from your contracted suppliers. With Workday, you can:
- Gain visibility into current contracts
- Stay ahead of contract renewals
- Improve supplier discounts or terms
Featured capabilities
Centralised Management
Single repository.
Manage all contracts in one place.
Contract templates.
Access a library of approved language.
Contract hierarchy.
Maximise value from related contracts.
Collaborative Workflows
Microsoft 365® integration.
Easily manage contract revisions.
In-app messaging.
Keep communication open.
Triggered notifications.
Update stakeholders with the latest.
Comprehensive Automation
Approval routing.
Send contracts for approval.
Digital signing.
Effortlessly sign documents.
Renewal and spend alerts.
Get notified when thresholds are met.
Optimised Automated Replenishment
RESILIENT HEALTHCARE SUPPLY CHAIN
Optimised automated replenishment.
Improve the requisition experience, prevent expired stock and optimise inventory levels. With Workday, you can:
- Increase buyer productivity
- Accommodate growth with your current P2P resources
- Eliminate manual and paper-based processes
Featured capabilities
Comprehensive Automation
Touchless electronic ordering.
Make “perfect orders” a reality.
Substitute and back-order management.
Always fill requisitions.
PAR and Kanban support.
Efficiently manage frequently used items.
Convenient Experience
Buyer workload balancing.
Optimise people resources.
ML-powered assistant.
Self-serve with quick and easy order updates and more.
Native mobile app.
Accelerate inventory tasks, approvals and more.
Actionable Insights
Real-time inventory visibility.
See everything you have on hand.
Utilisation analytics.
Blend clinical and business data for a “triple aim” view.
Demand planning.
Plan based on scheduled cases and seasonality.
Financial Sustainability of Care Delivery
Scalable Financial Operations
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Scalable financial operations.
Reduce administrative costs, support growth and spend less time on transactions. With Workday, you can:
- Eliminate manual processes
- Grow without increasing back-office headcount
- Restructure teams and workflows quickly
Want more information? Get in Touch
Featured capabilities
One data source
Single system.
Bring financial, HR and supply data together.
Foundational data model.
Trust your data with drill back to transactional details.
In-memory accounting.
Speed up accounting and reporting.
Comprehensive Automation
Automated processes.
Automate tasks, approval routing and report transmission.
Continuous reconciliation and consolidation.
Reduce period close workload.
ML-driven anomaly detection.
Automatically surface variances and manage risk.
Consumer-grade experience
Native mobile app.
Manage finance from anywhere.
Dashboards and visualisations.
See the business at a glance.
Configurable by finance.
Empower finance to adapt business processes.
Live Financial Insights
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Live financial insights.
Reduce manual journal entries, shorten the time to close and make decisions based on current data. With Workday, you can:
- Drive better, faster decisions
- Spend more time on analysis
- Be a strategic partner to the organisation
Want more information? Get in Touch
Featured capabilities.
One data source
Single system.
Bring financial, HR and supply data together.
Foundational data model.
Trust your data with drill back to transactional details.
In-memory transactions.
Speed up and simplify reporting.
Automated Accounting
Real-time reconciliation.
See current transaction data.
ML-driven anomaly detection.
Automatically identify variances and get ahead of errors.
Automated processes.
Automate tasks, approval routing and report transmission.
Reporting and Analytics
Worktags for reporting dimensions.
Simplify chart of accounts.
Manager dashboards.
Monitor department and cost centre P&L.
Secure mobile access.
Provide relevant financial data at the point of decision.
Centralised Grants Management
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Centralised grants management.
Gain visibility into grant activity, reduce grant audit cycles and enhance compliance and control. With Workday, you can:
- Prevent grant overspend and underspend
- Track hours, costs and performance for each grant
- Integrate grants processes with your finance system
Want more information? Get in Touch
Featured capabilities
One data source
Single system.
Bring finance, HR and supply data together.
Comprehensive grant details.
Track proposals, award budgets and contracts and post-award processing in one place.
Cost-reimbursable and fix-priced awards.
Manage grant types, as well as revenue recognition and billing requirements.
Automation and Controls
Calculation engine.
Automatically determine and bill sponsors for facilities and admin costs.
Budgetary control.
Apply NIH salary cap limitations automatically.
Effort certification and payroll integration.
Stay in compliance.
Multidimensional Reporting
Real-time budget vs actuals.
Monitor expenses to prevent over- or underspend.
Grant activity.
See what’s happening with each grant and report to sponsors.
Cost analysis.
View expense levels across multiple grants.
Automated Compliance and Audit Support
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Automated compliance and audit support.
Save time spent on audits and reduce compliance risk. With Workday, you can:
- Eliminate manual processes
- Reduce errors and speed up cycles
- Reduce audit costs
Want more information? Get in Touch
Featured capabilities
Auditor Visibility
Auditor dashboard.
Answer questions with a centralised view of data.
Materiality highlights.
Show auditors what areas to focus on.
Secure permissions.
Provide authorised teams with secure access to your system.
Data Integrity
Single source of truth.
Deliver live, accurate finance, HR and supply chain data to auditors.
Transactional integrity.
Trust your financial events and transactions.
Built-In Security
Always-on audit.
Automatically document changes and adjustments.
Security architecture.
Match permissions to your segregation of duties policies.
System alerts.
Get notified of policy conflicts.
Accelerated M&A Integration
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Accelerated M&A integration.
Integrate new employees faster, speed up growth and consolidate your systems. With Workday, you can:
- Minimise disruption to your operations
- Achieve synergies and cost savings
- Retain critical skills and institutional knowledge
Want more information? Get in Touch
Featured capabilities
Pretransaction Processes
Unified finance, HR and planning.
Accurately model your workforce and analyse deal impact.
Mass data upload.
Accelerate Day 1 and future operational set up.
Org studio.
Reorganise on the fly.
Flexible system
Configurable business processes.
Adapt workflows to accommodate acquired entities.
Single system.
Reduce integrations with unified finance, HR and supply chain management.
Actionable People Insights
Unified data model.
See analytics on financial and human capital health.
Attrition analysis.
Uncover ways to retain key staff.
Simplified Management of New Revenue Streams
FINANCIAL SUSTAINABILITY OF CARE DELIVERY
Simplified management of new revenue streams.
Speed up decision-making, accounting and reporting for joint ventures or new lines of business. With Workday, you can:
- Set up and manage accounting for new ventures
- Accelerate consolidation and close across all ventures
- Quickly stand up a new company or entity
Want more information? Get in Touch
Featured capabilities
Actionable Insights
Scenario planning.
Model resources and revenue for new initiatives.
Complete visibility.
Gain insight into JV and non-traditional revenue streams within the core financial system.
Multidimensional reporting.
See what’s working and what’s not.
Flexible system
Seamless automation.
Connect your EHR, GL and revenue data.
Foundational data model.
Quickly stand up new ventures or entities.
Configurable by finance.
Empower finance to adapt business processes and dashboards.
Automated Accounting
Real-time reconciliation.
Get live financial insights based on current transactions.
ML-driven anomaly detection.
Automatically surface variances and manage risk.
Accounting centre.
Transform business-events data into detailed accounting journals.
Insights for a Value-Based Industry
Prepackaged Driver-Based Modelling
INSIGHTS FOR AN EVOLVING INDUSTRY
Prepackaged driver-based modelling.
Easily implement changes, accelerate budget cycles and continuously forecast. With Workday, you can:
- Quickly respond to disruption
- Meet the needs of tomorrow
- Save time and effort on budgeting
Want more information? Get in Touch
Featured capabilities
One data source
Intelligent data core.
Integrate clinical, financial, HR and supply chain data.
Foundational data model.
Trust your data with drill-back to transaction details.
Data enrichment
Data pipeline and lineage.
See the complete data history.
Mapping rules.
Enable business analysts to maintain rules.
Elastic Hypercube Technology.
Calculate in-memory at scale.
Automated process control
Planning templates.
Access a library of templatised planning sheets and assumptions.
Single security model.
Give everyone secure access.
Demand Planning
INSIGHTS FOR AN EVOLVING INDUSTRY
Demand planning.
Enhance surgical throughput, improve provider productivity and optimise med-surg inventory. With Workday, you can:
- Meet demand surges caused by deferred care
- Match supply data to case, space and staffing info
- See real-time inventory data across the health system
Want more information? Get in Touch
Featured capabilities
Accurate, Unified Data
Foundational data model.
See real-time transactions across supplies, financials and people.
Blended clinical and business data.
Gain a full view.
Drill-back to transaction details.
See the full transaction history.
Unlimited Scenario Modelling
Multiple versions.
Save as many scenarios as you want.
Purchase planning.
Get ahead of demand.
Compare plans to actuals.
Better manage demand.
ML-Driven Automation
Dynamic supply.
Adapt supply levels based on inventory.
Triggered actions.
Activate orders, staffing changes or adjustments based on scheduled cases.
Patient Volumes and Unit of Service Forecasting
INSIGHTS FOR AN EVOLVING INDUSTRY
Patient volumes and unit of service forecasting.
Improve insight and analysis, planning and financial performance. With Workday, you can:
- Analyse profitability
- Account for future revenue streams
- Accurately model service projections
Want more information? Get in Touch
Featured capabilities
One data source
Intelligent data core.
Integrate clinical, financial, HR and supply chain data.
Foundational data model.
Trust your data with drill-back to transaction details.
Data enrichment
Mapping rules.
Enable business analysts to maintain rules.
Driver-based analysis.
Capture interdependencies across variables.
External benchmarks.
See how you compare.
Automated Processing and Reporting
Planning templates.
Access a library of templatised planning sheets and assumptions.
Single security model.
Give everyone secure access.
Multidimensional reporting.
Understand operational performance by service line, location and more.
Medical Surgical Supply Utilisation
INSIGHTS FOR AN EVOLVING INDUSTRY
Medical surgical supply utilisation.
Reduce variation, prevent material waste and improve insights. With Workday, you can:
- Match materials to demand
- Analyse key drivers behind material waste
- Connect supply and cost data to outcomes
Want more information? Get in Touch
Featured capabilities
One data source
Intelligent data core.
Integrate clinical, productivity, financial, HR and supply chain data.
Foundational data model.
Trust your data with drill-back to transaction details.
Single security model.
Give everyone secure access.
Data enrichment
Data pipeline and lineage.
See the complete data history.
Mapping rules.
Enable business analysts to maintain rules.
In-memory calculation.
Process data faster.
Automated Processing and Reporting
Discovery boards.
See metrics and visualisations in one place.
Predefined reports.
Download ready-made reports.
Clinical outcomes visibility.
Understand outcomes in context with supply and workforce costs.
Care Team Productivity
INSIGHTS FOR AN EVOLVING INDUSTRY
Care team productivity.
Reduce overtime, minimise contract labour spend and manage clinician burnout. With Workday, you can:
- See how staffing models influence morale
- Monitor and control variable staffing costs
- Adapt to changing service demands
Want more information? Get in Touch
Featured capabilities
One data source
Intelligent data core.
Integrate clinical, productivity, financial and HR data.
Foundational data model.
Trust your data with drill-back to transaction details.
Single security model.
Give everyone secure access.
Data enrichment
Data pipeline and lineage.
See the complete data history.
Mapping rules.
Enable business analysts to maintain rules.
In-memory calculation.
Process data faster.
Automated Reporting
Discovery boards.
See metrics and visualisations in one place.
Predefined reports.
Download ready-made reports.
Unified workforce view.
See your agency, contract and full-time labour.
Care Site, Service Line and Joint Venture Performance
INSIGHTS FOR AN EVOLVING INDUSTRY
Care site, service line and joint venture performance.
Improve insight for managers, measure performance consistently across sites and streamline joint venture reporting. With Workday, you can:
- Effectively adopt and share best practices
- Drive improved revenues
- Promote accountability using data
Want more information? Get in Touch
Featured capabilities
One data source
Intelligent data core.
Integrate clinical, financial, HR and supply chain data.
Foundational data model.
Trust your data with drill-back to transactional details.
In-memory calculation.
Process data faster.
Data enrichment
Mapping rules.
Enable business analysts to maintain rules.
Driver-based analysis.
Understand your KPIs.
External benchmarks.
See how you compare.
Automated Reporting
Single security model.
Give everyone secure access to reports.
Discovery boards.
See metrics and visualisations in one place.
Multidimensional reporting.
Understand operational performance by service line, location and more.
IDC infobrief: agility at the core
Healthcare providers are seeing incredible potential across the industry to address pre-existing and emerging challenges. Explore the IDC findings to discover why digital transformation is needed to realise this potential.
CUSTOMER SUCCESS
Leading healthcare organisations use Workday to drive the future of health.
See how Workday works for healthcare.