ARTIFICIAL INTELLIGENCE REPORT
Closing the AI trust gap
Only 52% of employees welcome AI – why? There’s a lack of trust that AI will be deployed responsibly.
REPORT FINDINGS
Understanding sentiment with stats
62%
of leaders welcome AI adoption in their organisation.
22%
of employees say their company has shared guidelines on responsible AI.
70%
of leaders agree AI processes should allow for human intervention.
42%
of employees believe there isn’t enough clarity around what should and should not be automated.
"When I think about the future of AI, I think about the different disciplines coming together – from the humanities, the social sciences, engineering, legal, policy, HR, IT – to make sure that we take the time now to learn from past technological revolutions so that this one creates the best possible future, for everyone."
—Kathy Pham, VP, Artificial Intelligence and Machine Learning, Workday
Factors that are driving distrust
AI needs human intervention
Leaders and employees want human involvement in the AI processes but are unclear on the best way to do so.
Putting employees’ interests second
Employees worry their organisation will put company interests above their own when implementing AI.
Awareness of AI governance
There is scepticism when it comes to collaborating on AI regulation and sharing responsible AI guidelines.
WATCH VIDEO
Leaders closing the AI trust gap
See how some leaders are taking on the challenge of creating trust with responsible AI practices, and hear about the opportunities that lie ahead.