Workday universal terms and conditions.
Our Universal Main Subscription Agreement (UMSA) serves as our one set of essential foundational agreement terms with customers and applies to all Workday products. Only the documents referenced in your Order Form or UMSA will apply.
Production Support and Service Level Availability Policy (SLA)
Workday SLA (Production Support and Service Level Availability Policy)
Planning SLA (Production Support and Service Level Availability Policy for Planning)
VNDLY SLA (Production Support and Service Level Availability Policy for VNDLY)
Customer Experience (CX) Programs, Training, and Related Terms
Customer Experience Program Addendum
Universal Product Terms
* Customers may have access to additional features that apply across Product Lines, and such features are included in the Platform and Product Extensions Product Line.
Questions about your contract?