Challenges.
Denny’s recognised the need to modernise their finance and HR systems to deliver business agility. They then launched a digital transformation and phased deployment of Workday enterprise cloud applications to support their business strategy and goals, including a vigorous refranchising programme.
Results.
Since deployment, Denny’s has used Workday across the business to deliver more efficient and effective services. Significantly improved functional capabilities have generated both strategic and business benefits, including a $1.2 million gross annual savings.
Benefits and results.
Consolidating to one cloud solution.
Denny’s consolidated a convoluted network of systems and applications into one cloud solution that is configured for efficiency and optimisation. With Workday’s continuous new releases and updates, Denny’s avoids disruptive and disjointed upgrades, and Workday Services and Community help streamline testing and feature adoption.
$1.2M
gross annual benefit
A new data model for faster reports.
To make the billing in their franchised model more transparent, Denny’s restructured the data model for reporting and generating automatic accounting. Users can make faster decisions with fewer manual journals, quicker invoice processing, rapid reconciliation and performance closures, and simpler financial and management reporting.
135%
improvement in the number of automated SOX control
4-day
reduction in time for accurate franchisee invoicing
Better people processes.
Improved automation and self-service functionality boost Denny’s HR efficiency and drive internal adoption. Digital onboarding and shortened merit planning, payroll and open enrolment cycles increase morale. Fast payouts of bonuses and franchise sales are a welcome change. And on-demand access to reports on topics like compensation equity and tax credits have made the HR team more credible and strategic.
$500K
annual savings in captured tax credit opportunities
Planning for the future.
To make business decisions faster, Denny’s deployed a unified planning program. This not only reduces the time it takes to complete financial forecasts and their annual budget but also enables monthly reforecasting and scenario planning.
60%
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